Some of the frequently asked questions:
Pandamonium Inc (Pty) Ltd conforms to all social responsibilities and believes in responsible gaming. Thus, we want all our players playing responsibly, and we're here to help if you need it.
Gambling is a leisure activity. Whether you or someone you know chooses to gamble, it’s important to understand that gambling comes with potentially serious risks. Because the fact is most people lose when they play the lottery, play a casino game, or place a bet. That’s why you, your family, and your friends should know how to protect yourselves when it comes to problem gambling.
Almost everyone who develops a gambling problem thinks it’s just a matter of time until they’ll hit the jackpot. They often gamble to the point that their relationships, finances, and health are negatively affected. That’s why it’s important to make gambling safer.
Don’t think of gambling as a way to make money.
The bottom line is that gambling establishments like land-based casinos and online gambling sites are set up to take in more money than they pay out. This means that over time, you will lose more money than you win.
And, remember it's not just casinos. All forms of gambling have the same principle – the vast majority of people lose so that a very small minority can have big wins. Virtually all people with gambling problems hold the false expectation that they are the ones who will be the big winners. That belief feeds the problem.
Always gamble with money that you can afford to lose.
Gamble with money that you set aside for fun, like going to the movies or going out for drinks. Never use money that you need for important things like rent, bills, tuition, etc.
If you lose money, never try to get it back by going over your limit. This usually leads to even bigger losses.
Decide how much money you can afford to lose before you play. When you have lost that amount of money, quit. If you win – enjoy, but remember it won’t happen most of the time.
Decide how much time you can afford to spend gambling. When you reach that time limit, stop gambling.
It is hard to make good decisions about gambling when you are feeling down.
It’s important to enjoy other activities so that gambling doesn’t become too big a part of your life.
Gambling under the influence is common, but it generally leads people to make bad decisions that they regret later.
Source : https://www.responsiblegambling.org/
If you'd like to speak to our customer service team about any issue, they are available to help on +266 2232 2062. Our team is ready to help you with any customer service query you may need. If you'd prefer to email our team about any issue, you may do so via [email protected]
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